Shipping & Returns Policy
From our home
to yours.
At Satvedic, we strive to deliver our incense and dhoop products safely and in a timely manner. Every order is carefully prepared so your products reach you in good condition.
Simple, careful and reliable delivery.
Orders are processed within 1–2 business days after confirmation.
We take care to package every order appropriately so your incense and dhoop products can reach you safely and in good condition.
Processing
Orders are processed within 1–2 business days after confirmation.
Delivery
Orders are typically delivered within 3–7 business days across India.
Tracking
Once your order is shipped, tracking details are shared via email or SMS.
Packaging
All products are carefully packaged to help ensure they reach you in good condition.
If something isn't right, we're here to help.
Eligibility
Returns are accepted within 7 days of delivery. Items must be unused and in their original packaging.
Return Process
Please contact our customer support team with your order details for return instructions.
Refunds
Refunds are processed within 5–7 business days after the returned item is received and inspected.
Exchanges
Exchanges are available for damaged or incorrect products, subject to verification.
For hygiene and safety reasons, opened or used incense sticks and dhoop products are not eligible for return.
We're here when you need us.
We recommend checking your package upon delivery and retaining the invoice for reference.
For any shipping or order-related concerns, please reach out to our support team through the contact details provided on our website.