Shipping & Returns Policy – Satvedic
Shipping
We at Satvedic are committed to delivering your favorite incense and dhoop products safely and promptly. Orders are processed within 1–2 business days of confirmation.
- Shipping Time: Delivery typically takes 3–7 business days within India.
- Shipping Charges: Shipping charges, if any, will be calculated at checkout.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package.
- Careful Packaging: Every order is securely packaged to ensure your products reach you in perfect condition.
Returns & Refunds
Your satisfaction is our priority. If you receive a defective or incorrect item, we’re here to make it right.
- Eligibility: Returns are accepted within 7 days of delivery. Items must be unused and in their original packaging.
- Process: Contact our customer support team at [insert email/contact] with your order details. We’ll guide you through the return process.
- Refunds: Refunds are processed within 5–7 business days after we receive the returned item.
- Exchanges: Exchanges for damaged or incorrect products are available upon request.
Please note: For hygiene and safety reasons, opened incense sticks or dhoop cannot be returned.
🔹 Tips for Customers
- Always check your package upon delivery.
- Keep your order invoice handy for faster returns or queries.
- Contact us promptly for any shipping issues — we’re here to help!